
1. always fresh flowers: your 7-day freshness guarantee
Nothing is more disappointing than flowers that quickly lose their heads. That's why we work with experienced florists and rely on an optimised supply chain to send you only the freshest flowers. We are so confident in our quality that we give you a 7-day freshness guarantee. If your bouquet loses its freshness within seven days of receipt, contact us and we'll find a quick solution.

2. on time for the surprise: delivery on the desired date
A successful surprise often depends on the right timing. At Flowers Deluxe, you decide when you want your flowers to arrive! Simply select your preferred delivery day during the ordering process and we will make sure that your flowers arrive exactly when you want them to - on time for a birthday, anniversary or public holiday. We also deliver on the same day for spontaneous gestures!

3. personal words, free of charge: your greeting card
Flowers say a lot, but your personal message makes your gift unforgettable. With every flower order from Flowers Deluxe you can add a **free greeting card**. Enter your personalised text during the order process and we'll print it elegantly on a matching card that will be included with the bouquet. A small gesture with a big impact!

4. exquisite selection & highest quality
At Flowers Deluxe you will find the perfect bouquet for every taste and every occasion. From romantic roses to colourful seasonal bouquets and elegant plant arrangements, our flowers are tied with great attention to detail by experienced florists. We select only the best blooms to ensure you receive premium quality that exceeds your expectations.

5. simple & secure: your flower delivery in three steps
We know that your time is precious. That's why we've made our ordering process as simple and intuitive as possible. Choose your bouquet, enter the delivery details and pay securely - and your flower delivery is on its way! Your data is well protected with us, and we offer you a variety of secure payment methods so that you can feel completely at ease.

6. reliable shipping: Germany-wide by post or locally from the florist
No matter where you want your flowers to go, we'll make sure they arrive safely and on time. For Germany-wide delivery, we rely on trusted partners such as DHL, who will deliver your flowers fresh and undamaged. For particularly urgent deliveries or in selected regions, we use our network of local partner florists, who often deliver your bouquet personally on the same day.
7. Dein Lächeln ist unser Ziel: Persönlicher Kundenservice
Bei Fragen, Wünschen oder Anregungen stehen wir dir jederzeit persönlich zur Seite. Unser engagiertes Kundenservice-Team von Flowers Deluxe ist für dich da, um sicherzustellen, dass dein Blumenversand reibungslos verläuft und du mit unserem Service vollkommen zufrieden bist. Deine Zufriedenheit ist unsere größte Motivation!
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