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Shipping and payment conditions

Our shipping partners
Delivery by florist

A florist network consisting of 54,000 florists worldwide. We deliver your flowers on the same day, thanks to our local florists all over Germany, if your order is with us by 14:00. We do not charge extra for this. The delivery charge for each order by florist is 8.00 euros per bouquet. For same day deliveries you do not pay an express surcharge at FlowersDeluxe.
Of course we can also offer you flower delivery worldwide. There are different shipping costs for this, which you can see in the table below. Please note that we cannot guarantee same-day flower delivery for international delivery. Please order your flower greeting for worldwide delivery at least one day in advance.

International deliveries (delivery by local florist)
Please note that the flower offer in the respective category cannot only be delivered in the respective country. Provided that the respective minimum order value is met, the listed flower bouquets & arrangements can also be delivered in other countries. The delivery fee varies from country to country.

Flower delivery by DHL - Germany-wide delivery


Please note that we deliver bouquets by DHL only within Germany.

For the delivery of our DHL bouquets we charge a handling fee of 5.95 Euro per flower greeting. Delivery will be made within 1 - 2 working days by our shipping partner DHL.

Order on until Delivery on
Monday 15:00 Tuesday
Tuesday 15:00 Wednesday
Wednesday 15:00 h Thursday
Thursday 15:00 Friday
Friday 15:00 Saturday
Saturday 11:00 Monday
Sunday Tuesday

 

Payment

The following payment methods are available in our shop:

Prepayment
If you choose payment in advance, we will send you our bank details in a separate e-mail and deliver the goods after receipt of payment.

PayPal Plus
Within the framework of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment data, confirm the use of your data by PayPal and the payment instruction to PayPal.

If you have chosen the PayPal payment method, you must be registered there or register first and legitimise yourself with your access data in order to pay the invoice amount. The payment transaction is carried out automatically by PayPal immediately after confirmation of the payment instruction. You will receive further instructions during the ordering process.

Credit card via PayPal
If you have chosen the credit card payment method, you do not have to be registered with PayPal to pay the invoice amount. The payment transaction will be carried out by your credit card company at the request of PayPal immediately after confirmation of the payment instruction and after your legitimation as a legitimate cardholder and your card will be charged. You will receive further instructions during the ordering process.

Direct debit via PayPal
If you have chosen the direct debit payment method, you do not have to be registered with PayPal to pay the invoice amount. By confirming the payment instruction you give PayPal a direct debit mandate. You will be informed by PayPal about the date of the debit (so-called prenotification). By submitting the direct debit mandate immediately after confirming the payment instruction, PayPal requests its bank to initiate the payment transaction. The payment transaction is carried out and your account is debited. You will receive further instructions during the ordering process.

Invoice via PayPal
If you have chosen the payment method Invoice, you do not have to be registered with PayPal to pay the invoice amount. After a successful address and credit check and submission of the order, we assign our claim to PayPal. In this case, you can only pay PayPal with debt-discharging effect. For payment processing via PayPal - in addition to our GTC - the GTC and the privacy policy of PayPal apply. Further information and the complete PayPal terms and conditions for purchase on account can be found here.

Sofort by klarna
After placing your order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account that is activated for online banking, identify yourself accordingly and confirm the payment instruction to us. You will receive further instructions during the ordering process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.